The Gigs Live

About the Project

In 2019, Something happened that world never expected ‘The COVID - 19 hit the world by storm, countrywide lockdowns were announced throughout the globe, health infrastructures were shattered people were scared to step out of their houses but with all these the virtual world was the new normal, nothing stopped, people started learning online, working online. New virtual startup ideas started booming.
Amongst these ideas there was one idea from our US stakeholders to create a platform where artists can perform virtual concerts and the fans can attend it from their couch, they pretty much had the basic idea and basic features having something on the plate they approached Lemon Yellow Design agency based in Mumbai where I was a UX/UI designer. The rest is history..

My role

GigsLive is a huge platform where I was responsible for researching and designing parts across all platforms such as Desktop, mWeb and mainly OTT along with my team mates

Project duration

10 months
(May 2020 to Feb 2021)

The Customer Journey Map helped to understand the experience and how it matches our expectations.

Empathy Map helped better understand the user and their attitude & behaviours.

After performing 2 sets competitive analysis with 10 different competitors we could draw feature suggestions as well ideas to make Gigslive a better entertainment platform than the basic idea that the stakeholders had.

After deep diving into key multiple user journeys the wireframes were informed seamlessly.